OEM/ODM Order Standard Operating Procedure (SOP)

1. Market Research & Customer Development
   1.1 Acquire inquiries through trade shows, B2B platforms, social media.
   1.2 Verify customer as importer, brand owner or retail chain.
2. Requirement Clarification & RFQ
   2.1 Customer fills in “OEM Requirement Sheet” (size range, LED color, logo position, packaging).
   2.2 Sales send first quotation within 24 h (includes 50-1 000 pcs tier price).
3. Sampling Stage
   3.1 Two hand-made samples ready in 7 days with spec sheet & test report.
   3.2 Customer approves or requests ≤2 revisions; sign “Sample Approval Sheet”.
4. Contract & Deposit
   4.1 Contract states ASTM F2417, CE, CPSIA, lead-time, 30 % deposit.
   4.2 Project is officially kicked off after deposit received.
5. Supply Chain & Material Preparation
   5.1 Purchase LED strip, USB charging module, water-resistant mesh.
   5.2 Incoming QC ≥ AQL 1.5; reject lot if fail.
6. Production Planning
   6.1 PMC lines 1 000 pairs/day; critical path: outsole injection → LED embed → molding.
   6.2 Mass production starts only after first-article approval.
7. In-Process Quality Control
   7.1 On-line patrol every 2 h; 100 % LED brightness & charging current test.
   7.2 Record in “IPQC Patrol Form”.
8. Final Inspection
   8.1 Sampling AQL 1.0/2.5 for function, appearance, packaging.
   8.2 Issue “FQC Report”; customer may witness via live video.
9. Packing & Warehousing
   9.1 1 pair/non-woven bag + USB cable; 12 pairs/export carton; carton mark shows PO#, barcode.
   9.2 Warehouse scan-in; system locks location.
10. Booking & Customs
    10.1 Forwarder books vessel 5 days ahead; FOB Shenzhen per INCOTERMS.
    10.2 Prepare invoice, packing list, CO, CE report for ETL scan.
11. Shipment & Insurance
    11.1 Take photos of container & seal; insure 110 % of CIF value.
    11.2 Upload B/L to portal; customer receives automatic ETA alert.
12. Documents & Balance Payment
    12.1 Send draft B/L within 2 days after on-board; customer pays 70 % balance.
    

    12.2 Release telex or express B/L; file invoice.